Thinkific Customer Service

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Knowledge is power.

Though cliché and repeated to no end, that saying is one of the truest things in the whole wide world. It’s why people put such great stock into education, into learning, whether it’s in a classroom or in the comfort of their own homes.

Online courses are gaining more and more traction nowadays, most notably in a Covid-19 world. So what better time than now not to just learn new things, but to actually go out there and share what you have and teach something over the internet?

How hard can it be?

Unsurprisingly, it is extremely hard.

Aside form the technical logistics of preparing a fantastic camera set-up and getting great sound, you have to fix your courses, plan out each lesson, edit your classes into something engaging and not in any way boring and ultimately get it out there.

You can have the best courses in the world, but if it can not get it into the hands of those that need it the most, then what is the point right? And that’s where Thinkific comes in.

Thinkific is an online course platform which can help you create, market and sell online courses on your website. If you’re the teacher in this circumstance, Thinkific makes sure you have a school filled with paying students eager to learn.

You guys work hand-in-hand to change lives.

So is Thinkific any good? Let us find out.

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What Can it Do for You? Thinkific Customer Service

Thinkific excels in its features.

Not only is it easy to use, friendly to people even with hardly any experience in this sort of thing, it’s everything you might need.

They’ve a wonderful Website Builder you can use to house your educational content. Although you can’t install your own style sheets, it’s still a fairly versatile tool that lets you make a fairly good looking home page and as many custom pages as you need, for all of the information you may need.

For now there are three themes for the website to select from, and under each theme are a number of variations to choose form, providing you with a wide range of options. Apparently, they do plan on expanding the number of themes eventually.

There are also pre-built sections you can insert into your site as needed, if you ever need to, and there is also a blank slate”Text and Media” option if you would like to build from scratch. Everything boils down to you preference.

If you want to build your entire website on Thinkific, you can! It is equipped enough to allow you to do that.

A far more shining aspect of Thinkific is its course creator, not because its fancy or anything, but because of its beautiful simplicity. A mostly drag and drop editor, it allows you to stack up whatever you need, which makes the process all very painless. If you want to mess around with the code though and really get into it, you can do that as well. You can make it as unique and customized as you need

However, for many people, they would happily lean into the drag and drop editor.

In terms of the kinds of lessons you can make, Thinkific’s got you covered. You can whip up Video Lessons, Multimedia Lessons, Quiz Lessons, Survey Lessons and Audio lessons to name a few. It is all there.

Communication with your students is also a breeze. You can send individual emails to your students or start a conversation with the entire community. They even remember to concentrate on the little things that people tend to gloss over: Visual Management. Each pupil’s picture can be seen, names, contact information and how far they are into their course is visible.

To sum it all up, Thinkific is quite easy to use and offers you everything you might need in creating your course. We should never forget how important it is to have the right tools and software for our business.

But now that you have established your platform, how do you fill it up with students?

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Mareketing Made Easy Thinkific Customer Service

Sometimes, some online platforms kind of skimp out on the promotions area, which is honestly a key failure on their part. After all, what is the use of an online course with no students right? It doesn’t matter if you’ve got the best course in the world if nobody will ever hear of it.

Thinkific understands this and as such, built their promotional tools and programs into their platform at a really smart and powerful way. That and it’s automated, making it even easier for you.

If you want to introduce specific content to your pupils, wherein they’ll be informed of certain courses that’ll be released over time, Thinkific can accomplish this.

If you want to target specific people that may be more inclined to go for what you’re offering, Thinkific can send automated emails to them. It can even be scheduled if you’d like! And you have the power to be paid immediately once someone signs up for your course, so that’s a good additional bonus.

If you’re searching for an affiliate program so you can ask for help of other people in getting more students, Thinkific has that also. You can even have coupons prepared so you can easily lure prospective new students with great deals.

If you want to be able to track where these students are coming form, informing your potential next steps concerning marketing, you can do that from the dashboard also. You can see and track coupons, affiliates, and link up your Adwords, Facebook and other social networking accounts for a better view of the traffic. In other words you can set up a simple sales funnel!

In terms on integrations in marketing though, Thinkific was smart enough to focus on 6 important points: E-Commerce, Automation Tools, Analytics (which is very important), Email Marketing, Student Success and Growth Tools. The degree of which you can access these integrations though are dependent on which specific plan you have, so that is something you have to remember.

They’re very versatile when it comes to this aspect, so that’s always a great thing to have on your side.

And speaking of those that are on your side.

Thinkific Customer Service

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Customer Support Thinkific Customer Service

Thinkific includes a Help Center that’s going to be quite helpful, particularly when you’re starting out. It has a getting started, training and community section. The community section is of particular note, because here you can interact with, request help from and just generally speak to other Thinkific users.

It’s nice to have a guide, but it’s really different being able to talk to another person about specific things.

There is also a resource page with all sorts of product demos to introduce you to the stage, and to give you a hand. A blog filled with really helpful tutorials is also available, and there is even a free training video prepared for whenever you feel you need it.

Sadly, Thinkific doesn’t really have a number you can call for help, and that’s honestly one of its failings.

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What’s it Gonna Cost Me?

Their pricing is split into four plans, one of which is Free and ideal for those who kind of just want to dip their toes in the water first.

Starter

This is the aforementioned free plan, which offers one of the most basic core features of Thinkific. It’s got a pretty high 10% transaction fee, and gives you what you need to start making, advertising, selling, and upselling your courses. It even has the basic integrations, Stripe/PayPal support (which will always be helpful ) and access to all the funds.

Essentials Thinkific Customer Service

At $49 a month, this is where things get a bit more interesting. Apart from the core features, the transaction fee is now 5 percent, and you also get new things such as coupons and promotions, monthly subscriptions, course bundles, a higher level of integration, basic Zapier, drip content, affiliate reporting, a bulk student emailer, custom domain and additional course prices.

This is for the ones that want just a little bit extra, but aren’t going all in yet on their online learning platform. This could be ideal for smaller courses.

Business

To access the Business Plan, you’ll need to shell out $99 a month. Apart from getting all the features in the previous plans, you are now supplemented by no transaction fees, completion certificates, private and hidden courses, site white labeling, a host storyline, intermediate Zapier, webhooks, three-course accounts, advanced HTML/CSS editing, priority support, instructor payout reporting, an onboarding call, payment plans, and an immediate Infusionsoft integration.

Advanced

And lastly, for $279 per month, you can go all in. You get everything in each of the prior plans Plus a single sign-on (SSO), three site admin accounts, 10-course admin accounts, an onboarding specialist, onboarding package, public API, advanced integrations, and advanced Zapier.

If you want to go big, Advanced is the way to go.

Overall, the pricing for Thinkific stands at a pretty reasonable price, with what’s competitive as compared to other similar platforms.

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Is Thinkific for You? Thinkific Customer Service

So now that that we’ve run down the basics of what Thinkific offers, do you think that it’s the ideal platform for you?

Honestly, we feel it could very well be. We love what it offers, and we truly feel that it’ll enable you to really be an education entrepreneur who could go to the next level. It doesn’t matter if you’re a beginner, or that you’ve already started in this specific industry.

Thinkific can help take you to the next level.

You do not have to think that hard about it.

Frequently Asked Questions Thinkific Customer Service

Q: Is Thinkific’s Free plan a kind of trial?

A: No, it is an actual free plan. If it suits your needs, you can use it for as long as you want.

Q: Is there a MoneyBack guarantee with Thinkific?

A: Yes, Thinkific does provide a 30-day money back guarantee!

Q: Is Thinkific regarded as an LMS?

A: Yes Thinkific is considered as an LMS (Learning Management System)

Q: Is Thinkific friendly to those without technical experience?

A: Thinkific was designed so that everyone can come onboard and start their online education business, no matter the degree of experience of experience.

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